What Residents Have To Say About Their HOA

According to a Community Association Institute (CAI) study, Americans who live in community associations are overwhelmingly pleased with their communities.  Homeowners expressed strong satisfaction with their Board members who govern their associations and the community managers who provide professional support.

In addition, more than seven in 10 community association residents expressed satisfaction with their community experience, according to a survey conducted by Zogby International, a leading public opinion research firm.  Almost 40 percent of community association residents say they are “very pleased,” with only 10 percent expressing some level of dissatisfaction. Almost 20 percent expressed neither point of view.

An estimated 54 million Americans live in some 274,000 homeowner associations, condominium communities, cooperatives and other planned developments.

Here’s what community association residents say:

88 percent believe their governing Boards strive to serve the best interests of the community.

90 percent say they are on friendly terms with their association Board members, with just 4 percent indicating a negative relationship.

86 percent say they get along well with their immediate neighbors, with just 5 percent reporting a negative relationship. Of those who reported issues with neighbors, the most common problems were pets, general lifestyle, noise and parking.

78 percent believe community association rules “protect and enhance” property values, while only one in 100 say rules harm property values. About 20 percent see no difference.

88 percent of residents who have interacted with professional community managers say the experience has been positive.

A good example of a Community Association Institute member in Idaho is MGM Association Management.  MGM is the largest association management company in the State and has served HOAs for two decades.  MGM provides online access to personal HOA accounts, basic accounting services to complete management services.  For more information about MGM, call (208) 846-9189 or visit https://www.gomgm.com.



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